When you are attempting to put in Microsoft Office 2019 or Office 2021 or Microsoft 365 to your Windows 11 or windows 10 PC and the Office setup fail with the error “Something went wrong. Sorry, we ran into a problem”. Go online for extra assistance or chat with us for fast answers to repair this “Something went wrong. Sorry, we ran into a problem” error.
Below are given steps to solve the Office setup problems
- Temporarily disable any third-celebration Antivirus or Firewall application earlier than beginning the Office 365/2021/2019 setup
- Install all to-be-had Windows 11 and windows 10 Updates
- Update Windows 11 and home windows 10 to their modern-day version

[KB63363903]- Steps to solve Something went wrong, “Sorry, we ran into a problem” in Office set up
Step 1: How to do away with all Previous Office application Files?
- Firstly, Download the Microsoft Support and Recovery Assistant utility
- When the download is finished double click on to run the SetupProd_OffScrub.exe (https://aka.ms/SaRA-officeUninstallFromPC) application
- After that, Click Install to put in the Microsoft healing tool
- When the setup is finished, click on Agree after which click on Yes
- Wait till the ‘Microsoft Support and Recovery Assistant’ troubleshoots the difficulty
- Finally, Select the checkbox, on the left of the Office product call to pick all of the established Office merchandise and click on Next
SFC Scan to Fix the error “Something went wrong. Sorry, we ran into a problem”
Repair Windows Component Store & System Files.
- Firstly, Open Command Prompt as Administrator
- In command activate deliver the subsequent command and press Enter
If you locate inconsistencies after the scan, execute the subsequent command
DISM /Online /Cleanup-Image /StartComponentCleanup

Go beforehand and set up Office 365/2021/2019, If nonetheless, the difficulty persists, and we want to reset the windows 11 or windows 10 OS.
Disclaimer: We endorse you to do them again up earlier than we continue those steps, for the duration of resetting Windows 11 and windows 10 set up a way that every one of your documents and settings can be misplaced for the duration of the reset process.
How to reset Windows 10 PC?
- First, Select Start > Settings > System > Recovery. Open Recovery settings
- Next to Reset this PC, pick Reset PC. Then pick out from the alternatives and/or settings withinside the desk below
How to reset Windows 11 PC?
- First, Select Start > Settings > System > Recovery. Open Recovery settings
- Next to Reset this PC, pick Reset PC
In conclusion,
Finally, if you’re nonetheless now no longer capable of solving this error “Something went wrong. Sorry, we ran into a problem” after acting on those methods. We recommend you talk with our experts, I am certain they may recommend quality answers to solve this mistake completely. You can also go to our website for extra information.