What if word shows it is not responding? What can we follow here to troubleshoot this issue? Read this !!

An error message or a full freeze of the Word user interface are common symptoms of Microsoft Word not responding. If you encounter this problem, either close the software or wait for it to react.

Causes of “Microsoft Word Isn’t Responding” Messages

The most common cause of a “Microsoft Word is not responding” notice is one of the following:

  • A server timeout causes an inability to open, save, or view a document housed on a remote server.
  • A corrupted software file
  • An add-on that isn’t compatible.
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How to fix it? : Word Not Responding

Sometimes all it takes is a simple restart of the computer to solve the problem. Disabling add-ins and perhaps fixing the application are the best options if this technique fails to address the problem. The following techniques will help you to resolve the “not responding” issue in Microsoft word.


  • Disable add-ins and start Word in safe mode


Safe mode is one approach to repair a problem with Microsoft Word that isn’t responding. This mode allows you to open Word just with the files you need, and it will assist you in troubleshooting any app add-in difficulties.


  • Click the Word shortcut on your desktop while holding down the Ctrl key on your keyboard.
  • A popup will appear asking if you wish to open Word in safe mode. To proceed, choose Yes.
  • At the top of your screen, click the File menu.
  • From your screen’s left sidebar, select Options. It ought to be near the bottom of the priority list.
  • On the following screen, on the left sidebar, select Add-ins.
  • On the right-hand side pane, locate the Manage dropdown menu and click Go next to it.
  • Click OK after unticking all of the add-ins on your screen.
  • If you start Word in regular mode, it should open.


  • Repair the Word Document That Has Been Corrupted


There may be difficulties with specific documents if Word malfunctions or fails to respond solely to certain documents. One solution is to repair the faulty documents before opening them in Word.


  • On your PC, open Word. If the normal mode doesn’t work, go to safe mode.
  • In the left sidebar, select the Open option.
  • On the next page, select Browse to search your computer for the faulty document.
  • Navigate to the folder where your document is saved, pick it, and then choose Open and Repair from the arrow icon next to Open.
  • Word will open and fix your document for you.


  • Antivirus software should be turned off


Antivirus software has been known to generate problems with a variety of apps. As a result, we recommend temporarily turning off your antivirus application to see whether this resolves the issue with Word on your machine.


Most antivirus software may be disabled by right-clicking on their system tray icons and selecting Disable, Turn off Protection, or a similar option.


If Word responds after you’ve deactivated your antivirus, it’s because your antivirus and Word aren’t getting along. You may wish to uninstall your existing antivirus application and install a new one.


  • The word should be uninstalled and reinstalled


Your Microsoft ID and Product Key are required. Remove it fully by going to Windows Settings or downloading the MS Office Uninstall Support Tool. Drag it to the trash and reinstall it on a Mac.

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